| Back End Feature |
|
What it does |
| |
|
|
Reward Manager
-
Manage reward points accumulation, deductions and adjustments. |
|
Provide administrator will full control over point reward. |
| |
|
|
| Redemption Manager -
Manage the redemption of items upon request from customers. |
|
Redemptions are captured electronically (either online
or offline- to be transferred electronically later) are
channelled to the various department for processing. Minimise
errors without re-entry of order information. Shorter
order processing time and faster delivery to customer.
Make ad-hoc adjustment to redemption items such as replacement
of redemption due to defective items.
|
| |
|
|
Customer Manager -
Manage customers basic information such as personal particulars,
billing and shipping address and contact. |
|
Full visibility of customer activities and particulars. |
| |
|
|
Profile Manager -
Manage detail customer profiles such as customer preferences
– favourite colours, area of interest, order and
redemption history. |
|
Provide useful information for market segmentation and
allow different marketing campaign to be targeted at various
profile groups. |
| |
|
|
Fulfilment Manager -
Manage deliverables to the customer. |
|
Provide up-to-date information on the status of the redemption
item. Ready for collection or in been collected. |
| |
|
|
Inventory Manager -
Manage redemption items stock level. |
|
Provide up-to-date feedback information on the stock levels.
If the stock level hits the re-order level, it will alert
the administrator to re-order the redemption items to
stock up. |
| |
|
|
Report Manager -
Manage various useful reports on the redemption program. |
|
Provide comprehensive reports to the management on total
number of redemptions, the most redeemed item, which customers
redeem what items etc. |
| |
|
|
Voucher Manager* -
Manage the voucher operations such as valid date, voucher
value and validation. |
|
Easy configuration of voucher redemption. This allow offline
vouchers to be distributed with traditional method and
attract customers to your online store for redemption. |
| |
|
|
Discount Manager*-
Manage product discount for multiple product with multiple
customers. |
|
Comprehensive discount allocation to the designated customers
group with items. |
| |
|
|
Marketing Manager*-
Manage the push delivery of marketing messages to the
existing and potential customers. |
|
Allow 1-to-1 marketing. |
| |
|
|
